Terms of Service
Effective Date: 20-10-2025
Last Updated: 20-10-2025

Welcome to Great Indian Tastes (GITS) (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website [www.greatindiantastes.com], mobile applications, and related services (collectively, the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. Eligibility

You must be at least 18 years old to use our services. By using our website, you represent that you are legally capable of entering into a binding agreement under Indian law.

2. Use of the Platform

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You shall not:

• Engage in any activity that disrupts or interferes with our website or servers.

• Use automated tools (bots, crawlers, or scripts) without authorization.

• Misuse our intellectual property or content.

• Post or transmit any defamatory, offensive, or illegal material.

We reserve the right to suspend or terminate access to users who violate these Terms.

3. Account Registration

Certain features may require you to create an account. You agree to:

• Provide accurate and complete information during registration.

• Maintain the confidentiality of your login credentials.

• Notify us immediately of any unauthorized access to your account.

We are not responsible for any loss or damage resulting from your failure to secure your account.

4. Orders and Payments

If you purchase any products or services via the Platform:

• You agree to provide valid payment information.

• Prices, offers, and availability are subject to change without notice.

• Orders may be canceled or modified if found to contain pricing or availability errors.

Payments are processed through secure third-party gateways compliant with RBI and PCI DSS standards.

5. Shipping, Delivery & Returns

• Delivery timelines are estimates and may vary based on location and logistics.

• If a product is found defective or damaged upon delivery, please notify us within 48 hours.

• Returns or replacements are subject to our Refund & Cancellation Policy, available on the website.

We reserve the right to deny refund or replacement requests that do not meet the specified conditions.

6. Intellectual Property

All logos, designs, trademarks, text, images, and content available on the Platform are owned by GITS or its licensors.
You may not copy, modify, distribute, or reproduce any part of the Platform without prior written consent.

7. User Content

If you post or upload any reviews, comments, photos, or other content (“User Content”), you grant GITS a worldwide, royalty-free, perpetual license to use, modify, display, and distribute such content in connection with our services.

You are solely responsible for ensuring that your User Content does not violate any laws or third-party rights.

8. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or reliability. Accessing such websites is at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, GITS and its affiliates shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our services.

• Any loss of data, revenue, or reputation.

• Delays or interruptions due to events beyond our control (e.g., natural disasters, technical issues).

10. Indemnification

You agree to indemnify and hold harmless GITS, its owners, employees, and partners from any claims, losses, or damages arising from your misuse of the Platform or violation of these Terms.

11. Privacy Policy

Your use of the Platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information in accordance with the Information Technology Act, 2000 and its rules.

12. Modification of Terms

We may modify or update these Terms from time to time. The updated version will be posted on our website with a revised “Effective Date.”
Continued use of the Platform after changes implies your acceptance of the new Terms.

13. Termination

We may suspend or terminate your access to the Platform at any time, with or without notice, if we believe you have violated these Terms or applicable laws.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in [City, State – e.g., Ernakulam, Kerala].

15. Contact Information

For questions, feedback, or complaints regarding these Terms, you can reach us at:
Email: support@greatindiantastes.com
Phone: [Insert customer care number]
Address: [Insert office address]

Great Indian Tastes – Delivering Authentic Flavours, Responsibly.